Effect of Pre-Construction on Construction Schedule and Client Loyalty
نویسندگان
چکیده
Abstract—Pre-construction is essential in achieving the success of a construction project. Due to the early involvement of project participants in the construction phase, project managers are able to plan ahead and solve issues well in advance leading to the success of the project and the satisfaction of the client. This research utilizes quantitative data derived from construction management projects in order to identify the relationship between pre-construction, construction schedule, and client satisfaction. A total of 65 construction projects and 93 clients were investigated for this research in an attempt to identify (a) the relationship between pre-construction and schedule reduction, and (b) pre-construction and client loyalty. Based on the quantitative analysis, this research was able to establish a negative correlation based on 65 construction projects between pre-construction and project schedule existed. This finding represents that the more pre-construction is performed for a certain project, the overall construction schedule decreased. Then, to determine the relationship between pre-construction and client satisfaction, Net Promoter Score (NPS) of 93 clients from the 65 projects was utilized. Pre-construction and NPS was further analyzed and a positive correlation was found between the two. This infers that clients tend to be more satisfied with projects with higher ratio of pre-construction than those projects with less pre-construction.
منابع مشابه
Change Management and Change Process Model for the Iranian Construction Industry
Changes are inevitable in construction projects. They could lead to disruptive impacts on the quality, schedule and budget of projects. Identifying changes and anticipating their consequences can help project teams mitigate these negative impacts. As a result, a change process model has been defined to improve this procedure. At first the present paper the defines some of the key terms in this ...
متن کاملMethod of Video-Measurements of Traffic Flow Characteristics at a Road Junction
In the theory of traffic flows the main characteristics are: intensity, speed, and density. They make it possible to use hydrodynamic models. In connection with the development of modern highways and road networks, traffic flows behavior is becoming more and more complex and diverse. In particular, the B.Kerner studies have shown that the laminar solution of hydrodynamic models is poorly corre...
متن کاملThe effect of language complexity and group size on knowledge construction: Implications for online learning
This study investigated the effect of language complexity and group size on knowledge construction in two online debates. Knowledge construction was assessed using Gunawardena et al.’s Interaction Analysis Model (1997). Language complexity was determined by dividing the number of unique words by total words. It refers to the lexical variation. The results showed that...
متن کاملTime Prediction Using a Neuro-Fuzzy Model for Projects in the Construction Industry
This paper presents a prediction model based on a new neuro-fuzzy algorithm for estimating time in construction projects. The output of the proposed prediction model, which is employed based on a locally linear neuro-fuzzy (LLNF) model, is useful for assessing a project status at different time horizons. Being trained by a locally linear model tree (LOLIMOT) learning algorithm, the model is int...
متن کاملThe effect of Yazd-Eghlid railway construction on diversity and richness of shrub and Bush-tree rangelands inYazd province
Railway construction is one of the important activities in the development of any country and in developing countries, the need for roads is one of the main axes of development. Railway construction operations can effect on desert rangelands around railway. This study investigates the effects of Yazd-Eghlid railway construction on vegetation diversity and richness in the rangelands of Kalmand-...
متن کامل